Our applications are to be completed online on our website.
Each person age 18 and over who will reside in the residence is required to submit an application via our website and submit the required documentation, meet the screening requirements, & is required to be listed on the rental agreement. There will be no exceptions to this rule.
Applications will not be reviewed if they are not complete with supporting documentation: 1. Residential and employment history for the past 5 years 2. Copy of a valid, government issued ID with photo. 3. $40.00 processing fee per applicant payable via our online application process. 4. A California Consumer Protection Act Advisory for each adult applicant - done online during process 2. Income verification documents of 3 most paystubs OR for self employed persons or others without traditional paystubs: most recent tax return and 4 most recent month’s personal bank or investment account statements.
--Incomplete Application Packages will not be processed. --Application processing fees are non-refundable.
Pets and Service Animals --Pets and Service Animals: Pets and Service animals are screened through a third party company.
All pets and/or service animals are required to be approved in advance. Our account at PetScreening.com can be found at https://charterhillrentals.petscreening.com/
Each property will have its own screening standards.
Please verify the minimum requirements for a property before submitting your application -- these are listed in each property posting.
All submitted Applications, including the supporting documentation, become the property of Charterhill Rentals and will be kept on file in accordance with CA State law. Information in the completed Application Package, as well as any findings of our background investigation and credit report information will be discussed with the Owner of any property you apply for.
Applications for specific properties are processed in the order they are received and when screening is completed, presented to the Owner. Due to possible difficulty in contacting references and verifying income, we cannot guarantee when an application will be completed – but generally they are completed in 3-5 business days and then presented to the property owner for a final decision based. Should multiple applications be received, they may be presented to the Owner simultaneously with preference given to the applications in the order in which they are received and anticipated move in date.
Applications may be used towards any of our properties for a period of 2 month after submission date – subject to re-verification of information contained in the packet.
Completed Application Packets must be submitted via our online application. Call our office should you need assistance.
